Frequently Asked Questions
Fiber to the Home (FTTH) is the installation and use of fiber-optic cable directly to your home.
Fiber technology is unique because it can carry massive amounts of digital information, called data, over long distances without degradation, and at the speed of light. Copper can also deliver high data rates, but only for a few hundred yards, after which the signal begins to degrade and the data rate declines. Fiber is fast becoming a necessity, not a luxury. In large part, its importance comes from the speed it offers.
Connecting homes directly to fiber optic cables instead of copper and coaxial cables or wireless solutions enables homes to receive a wider range of products and services. Typical “triple-play” services, ones which offer telephone, traditional set-top box television, and internet services in a bundled (and typically expensive) package, are largely being rendered obsolete with the advent of fast, low-latency FTTH services. Envision your light-speed fiber connection as a pipeline to the content and services you want. You can ditch the bloated, 400-channel television package and instead subscribe to ad-free, on-demand streaming services for all your television and movies at a small fraction of the cost. If you need a landline phone service, there are internet-based options for that as well—they connect directly to the back of your router.
You can be sure the leap into the next-generation Internet will inspire further innovations that we cannot even imagine at this point--just look at what the past few years have brought.
Greater Speed and Reliability—Today's homeowners are using technologies that require higher data rates, and optical fiber is the only transmission medium that can serve both current demand, as well as expected future demand for decades to come. And because fiber is made of glass and does not conduct electricity, it is not affected by certain weather condition, such as lightning.
Low-Latency—Fiber is fast in two important ways: data rate, which is the amount of data transmitted per unit time (measured in Mbps, or Megabits per second—for example, how fast you can load a video), and latency, which is the time it takes to establish a connection between your home and the computer at the other end. Since data transmission occurs at the speed of light, this contact time is nearly instantaneous. This is highly beneficial for time-critical applications, such as online gaming or video chat.
Secure—Data transmissions via fiber are more secure then when they are sent over conventional copper cable connections. The use of fiber eliminates the ability to tap, or eavesdrop, through contact with the delivery system.
Future-Proof—Once installed, fiber is usually upgraded by changing the electronics that creates the light pulses, and not be replacing the cable itself. That's why fiber networks are said to be "future-proof."
Yes, you will use the same computers, laptops, tablets or other devices that you are currently using.
The equipment provided to you by PGEC Enterprises, LLC will include a router.
Yes, you’ll be able to use Wi-Fi throughout your home through the provided router.
We provide an 802.11ac Wi-Fi router with four available ethernet ports for hardwired connections. You will have network configuration management access through a web browser portal. The specifics of how to access this management tool will be provided upon installation of your service.
- Computers (e.g. laptops, desktops, servers)
- Gaming systems (e.g. PlayStation, Xbox, Wii)
- Televisions with the ability stream video or music (e.g. Netflix, Hulu, Crackle, Pandora)
- Devices that stream video (e.g. Roku, Apple TV, Google Chromecast)
- Devices that stream music (e.g. Sonos, Bose, Logitech)
- DVRs (e.g. TiVo, Hopper, Sling, Genie)
- Mobile devices (e.g. Androids or iPhone smart phone, tablet)
- Web-enabled surveillance cameras (e.g. Swann, Q-see, Netgear, Lorex, x10)
- Web-enabled security systems/home automation
- Other routers, switches, VoIP phones, wireless printers