At RURALBAND, we're always here to help. Check out the list of helpful guides below. Still need a hand? Call our 24/7 technical support team at 888-309-6520.
How to Connect to Your Wi-Fi Network
1. The SSID is your network name. On your device, search for available networks. Your network will be broadcasted as this name. Select this network.
2. You should be prompted to enter a password. Your Wi-Fi password is the WPA Key. Enter this key for each device you would like to connect.
** Your SSID and password (WPA Key) can be found on the sticker on your modem/router.
If you have any issues, don’t hesitate to call RURALBAND 24/7 Technical Support at 888-309-6520.
The Wi-Fi extender you just purchased can help alleviate signal strength and speed issues
within your home. Before connecting it, keep in mind that the recommended placement is
line-of-sight to the router (or as close as possible to line-of-sight), and roughly at the furthest
distance from the router where there is still usable signal strength and speed. Also note that
the broadcasted Wi-Fi network containing the words “5GHz Backhaul” is used only for the
extender to connect to the router. Once connected, you will still connect to the same network
1. Start by selecting a location for the extender and connect it to a power source. Note that once
initial connectivity has been established, you can unplug and move the extender elsewhere to test
and optimize its performance, as long as it remains within range of the router.
2. Once your extender is powered on, walk over to your router and find the round button labeled
“WPS”. This stands for Wireless Protected Setup, which is how two wireless devices without keyboards
can securely connect to one another. Press and hold this button for five seconds—once you release,
it should start to flash a yellow/amber color. This indicates that a 120 second timer has begun.
3. Walk back over to your extender and press its WPS button for five seconds. It should start to flash
and attempt to connect. Once it connects, you will see the escalating “bar” lights labelled “Wi-Fi
Backhaul” lit. An optimal level is 3-4 lit green bars. If the top bar is lit red, this indicates that the
extender is too close to the router, and that you should move it further away for better extension
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